Workplace Investigations – Interview with Kali Frost

In this interview I speak with....

Kali Frost

A HR professional who has offered to share her insights regarding workplace investigations

Summary of Kali's comments/insights:
  • Follow a process, not just in case you have to face the Fair Work Commission
  • Following a process ensure a good outcome for parties
  • Document everything, even if you have a verbal discussion. document this
    afterwards
  • A good process and outcome ensures staff are not disgruntled
  • Crucial to follow through after findings and be factual
  • Interview all key stakeholders to ensure factual investigation
  • You can still show understanding of situations regardless of the outcome
  • Staff need to understand where you come from, that HR have obligations and there are consequences for not following a process
Key take away tips from Kali:
  • Leaders to act as leaders, don't walk past the behaviours
  • Employees crave leaders who act
  • Be proactive
  • If you are out of your depth, or in a small department without capacity
    for the work, call in the professionals for training or investigations so a
    good outcome is ensured for everyone 
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About the Author

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace.

We regret to advise that Catherine Gillespie, the company founder, passed away on June 1st 2024, as a result of an accident If you are enquiring about our services, please note that we will not be able to take on any new projects. If you have a current work in progress, please contact us via email for additional information and next steps.