A comment from a workplace manager: "I can say for sure that quite often my day starts fine, but I am regularly pushed below that line because of other people's behaviour, and it's fine to say don't engage in it, but it's what most of my job is; dealing with people!"
Heard this before?
Then it's time for your workplace to engage Workplace Harmony Solutions to carry out a positive workplace culture training workshop. Our workshop focuses on professional behaviours, what they are, and the strategies needed to uphold them. This will ensure your managers remain ‘above the line’ when interacting with both internal and external stakeholders.
Taking responsibility and acting professional
Take a look at this manager’s comment again. Even the use of the word 'deal' says a lot about their position and concept of above and below the line behaviours.
We are not islands. It is the responsibility of every employee, especially managers, to behave and interact professionally. By this, I mean being able to interact with others from 'above the line'.
Allowing others to bring you down below the line - a place where one reacts negatively to others rather than responding in a constructive manner - demonstrates a lack of personal #responsibility, #resilience and #accountability to remain professional ('above the line'). And as a manager, it shows an inability to influence (with integrity) and lead staff to stay above that line.
The workplace culture is what you make it
While managers are expected to lead the way, we all have a role to play in developing a positive workplace #culture. We all have a responsibility to model 'above the line' behaviours and be able to call out and support others when they are acting otherwise.
Workplaces can draw a line in the sand. They can define what being professional means and then set the standard to which all employees should adhere to and be held accountable to.
Remember, “The standard you walk past, is the standard you accept.”
Blaming others doesn't resolve a situation. It’s more likely to bring others 'below the line' too — not a good feeling or outcome for anyone.
There are many ways to support employees to ensure they have the skills and behaviours to contribute to a positive culture: encouraging them to use 'I’ statements for self-management, developing their emotional intelligence, improving their resilience and decreasing stress levels, ensuring effective communication skills, and helping them understand what being 'above the line' means and teaching strategies of how to get there.
An easy to use Above/Below the Line notepad and ‘I’ statements explanation are available free from our website resource page. Access them here.