Knowing your team

Management tasks include the aligning of work process to business objectives, prioritisation of work tasks and ensuring that your work and that of your staff is completed. However, influencing staff to stay motivated and interested and to work effectively and efficiently as individuals and as a team requires leadership.

Developing an understanding of each team member will provide valuable insight for you in how to support and constructively influence each individual and also your staff collectively as a team.

How accurate are your assessments of your staff? No matter how hard you try, your evaluations will always be coloured by the lens through which you view and analyse your world. Perhaps your views have been unconsciously skewed by conversations with and comments from others.

Increasingly, workplace conversations are centred around subjective analysis and judgment of others and not about business goals and objective assessment of an individual’s execution and delivery of tasks and fulfillment of responsibilities.

Developing an understanding of your team is not about forming subjective opinions about their character and personality. It is about finding out such things as their communication and work style preferences and how they prefer to make decisions and analyse information. Knowing this information will help you to make sure that the right people in your team are doing the tasks they prefer to do and can do well.

Of most importance, you will be able to ‘connect’ with each staff member and bring them together as a team because you will understand how to make it easy for staff to communicate and work with each other. You will help them to develop a deeper understanding of how each person and the team functions best and your ability to influence (with due care, diligence and honesty) will be far greater.

Workplace Harmony Solutions can support you to ‘Know Your Team’ via training and with the use of reputable profiling tools. For an example of how the same profiling tool and follow on training has been extremely beneficial for the Executive Leadership Team at Brumby’s Bakeries, see BRW, May 5-11, 2010, page 14.

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About the Author

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace.