Foundation Pillars for Achieving a Positive Organisational Culture

When workplace culture directly influences the success of a business, it is so important to build a positive organisational culture.  Following from my article Creating a Positive Organisational Culture: The Role of Leadership & HR, following are the foundation pillars of creating a positive culture in your workplace:


  • understanding of the importance of culture;
  • recognition of the leadership role in setting and maintaining the desired culture;
  • valuing and recognising the skills and contribution of employees;
  • supporting employees through training and development opportunities;
  • promptly, fairly and correctly (in line with policy) manage all incidents of inappropriate behaviour they witness and any complaints brought to their attention;
  • being vigilant of unspoken customs that often go unnoticed but greatly influence culture;
  • discussing and agreeing upon customs that should be implemented and upheld.


  • clear communication about standards of acceptable work performance and behaviour;
  • respectful and courteous communication  – use of language and communication styles;
  • clear communication about position/role description, tasks, workload, priorities;
  • clear and consistent communication around customs.

Policy– development and implementation of policies that enforce:

  • a code of conduct for appropriate and respectful workplace behaviours;
  • a safe workplace (in terms of both physical safety and psychological well-being);
  • the prevention of bullying, harassment and discrimination;
  • prompt complaints handling and resolution;
  • a fair disciplinary process for misconduct or sub performance issues including remediation processes as an option before dismissal.

Workplace Harmony Solutions specialises in helping Australian businesses create and maintain a harmonious working environment.  Our range of services includes Leadership Training and Coaching.  If you would like to know more or your organisation is looking for support – contact us today.

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About the Author

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace.