When good intentions don’t always deliver good outcomesIn mediation, I often hear one or both parties saying at some point, ‘I thought I was doing the right thing’ or ‘I thought you would prefer I did…’ or ‘I was just trying to do this in a way you might appreciate’.What I am hearing is that […]
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A Harvard Business Review ‘Management tip of the day’ recommended the prioritisation of working and spending time with colleagues that help one to feel fulfilled and to minimise interactions with colleagues one finds depleting. Essentially the article was a call to action to invest in the ‘right relationships’. I fully agree with the focus on investing […]
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Susan David, psychologist and author of the book ‘Emotional Agility’ states that organisations need to get comfortable with uncomfortable emotions in order to provide a psychologically safe workplace in which staff feel safe to bare their emotional truth. She believes that when leaders are comfortable with uncomfortable emotions, they are better equipped to listen to […]
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“Straightforwardness is the ability to communicate your thoughts in a straightforward manner”. Sounds simple doesn’t it? But what gets in the way of our ability to communicate effectively without being misunderstood? In short – our emotions. Often our concern about the reaction we might receive from the other person is what stops us from communicating […]
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