Conflict Management

Hidden Agenda

Hidden Agenda

Will the real agenda please stand up! One of the biggest contributors to mistrust between a staff member and their manager is the belief by the staff member that the manager has a hidden agenda. The staff member doesn’t know what the manager’s hidden agenda is but they have such a strong suspicion that one exists they […]

Continue reading

Feeling betrayed at work? Don’t betray yourself

Feeling betrayed at work? Don’t betray yourself

The workplace is a melting pot of people with different personalities, personal values, past experiences and levels of maturity in self awareness and emotional intelligence. This means that each colleague will react to situations in different ways according to their fears and subconscious protection mechanisms. Unfortunately this means that some of your colleagues will react inappropriately […]

Continue reading

Is It Time To Re-Frame The Language?

Is It Time To Re-Frame The Language?

In an earlier post titled ‘Who Really is the Difficult Conversation For?’ I discussed the four stages for ensuring a clear and factual communication exchange that is both productive and constructive. Such a conversation is not just about conveying information, it is also about using the exchange to build rapport, understanding and professional relationships. In light […]

Continue reading

When To Raise Your Voice

Workplace Harmony Solutions When to raise your voice

Why does someone raise their voice at other person/s in the workplace? Some staff will raise their voice in the workplace to express or release frustration or anger. The release of wrath onto another person/s would be a breach of the organisation’s Code of Conduct and should not be tolerated or condoned. There is a time to […]

Continue reading

What Employers Look For In A Leader VS What Team Members Look For In Their Leader

What Employers Look For In A Leader VS What Team Members Look For In Their Leader

Research of more than 1,300 Australian professionals found: Employers ranked the top two leadership traits as ‘strong work ethic’ and ‘record of success’ however employees ranked the importance of these leadership traits as ninth and eleventh respectively; Employees ranked the leadership traits of communication and team building as second and third in importance compared to […]

Continue reading