In an earlier post titled ‘Who Really is the Difficult Conversation For?’ I discussed the four stages for ensuring a clear and factual communication exchange that is both productive and constructive. Such a conversation is not just about conveying information, it is also about using the exchange to build rapport, understanding and professional relationships. In light […]
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“Straightforwardness is the ability to communicate your thoughts in a straightforward manner”. Sounds simple doesn’t it? But what gets in the way of our ability to communicate effectively without being misunderstood? In short – our emotions. Often our concern about the reaction we might receive from the other person is what stops us from communicating […]
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Collaborative Leadership and LOVE? I was recently reading an article about the principles of ‘Collaborative Leadership’. The author suggested that “Principled Leadership’ required a leader to be clear about their own values as well as those of the organisation and be able to articulate them. The author then gave examples of the values that they believed […]
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Happy ‘Optimist’ Day Australia! This Friday in Australia (and the whole Southern Hemisphere) marks an important day – it is the shortest day of the year – or the winter equinox. Which means that from Saturday onwards the days get a minute or so longer each day as we hurtle out of Winter and head towards […]
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I was reading ‘Ideas on helping remote colleagues bond’ and it struck me that it is not just remote workers who can feel excluded and isolated. Much of my work is with on site staff who are in contact with their colleagues on a daily basis yet do not feel part of a team. What creates […]
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What if the Board and Senior Management/Executives really knew what the culture of the organisation was like – not just globally but at individual team levels? What if the Board and Senior Management at Executive level and were acutely aware of exactly how the culture was impacting on the ability of staff to deliver on […]
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Why does someone raise their voice at other person/s in the workplace? Some staff will raise their voice in the workplace to express or release frustration or anger. The release of wrath onto another person/s would be a breach of the organisation’s Code of Conduct and should not be tolerated or condoned. There is a time to […]
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In a recent LinkedIn post, we celebrated World Gratitude Day by offering ‘The Gift of 5 Minutes’ gratitude ‘sticky pad’ notes for our valued clients and LinkedIn connections. You can view the post here. I would like to expand on the thoughts shared in this post and hope you come to experience (or are already […]
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Today is World Gratitude Day. Did you know that gifting five minutes of gratitude can have a huge impact not only for yourself, but for your colleagues, family & friends? Studies have shown how gratitude affects the brain including the ventral and dorsal medial pre-frontal cortex; where feelings of reward, bonding and positive social interactions […]
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Scenario:A Supervisor is attempting to manage a sensitive Return to Work (RTW) situation with a direct report. The direct report is keen to return to active fieldwork duties. The Supervisor is concerned such activities would exacerbate the worker’s injury. The Supervisor seeks HR’s review of the email to be sent to the worker communicating the […]
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