Client Feedback

“St John of God Social Outreach has been present in Timor-Leste since 2004, starting with a pathology development program. In 2008, an analysis of the nursing services at the national hospital in Dili indicated that a development program in nursing would also be beneficial to the health services of this small young south east asian country. The nursing program started in earnest in 2010 and as early as 2012 it was identified that developing the leadership and management skills of nurse managers, and in fact, all healthcare managers would assist greatly in improving services.

A leadership and management course is now about to begin this year, and we have been very fortunate to have the assistance of Catherine Gillespie as an external consultant. Catherine recently spent some time with the project team in Dili and offered some great insight to our program, identifying key areas for focus and helping us with the adaptation of developed content to better meet the needs of the participants. "

St John of God Social Outreach

Dave Ramsay,
Program Manager

ST. JOHN OF GOD NURSE TIMOR-LESTE

“Catherine facilitated a fantastic program for key managers within our Operations team. The program was well structured, engaging and really met the needs of our business providing our managers with useful tools and strategies to assist them to resolve conflict in a practical way. We would certainly recommend this program for any managers, particularly those in a fast paced retail environment.”

St John of God Social Outreach

Robyn Batson,
Group People &
Development Manager

SUSSAN CORPORATION

“Catherine provided a series of leadership programs across our organisation. Her energy and engaging approach resulted in strong participation from our staff and provided some valuable tools for our leaders, as well as ongoing support for participants where necessary. Her adaptable approach and desire to address issues was evident in the planning and delivery of the program. I would have no hesitation in recommending the WPCR team to other organisations seeking insights and support.”

St John of God Social Outreach

Denis Byrne,
Director of Mission

ST. JOHN OF GOD

“We have had some really fantastic feedback on the Performance Management Leadership Module. This feedback has come back to me, to other Exec Managers, as well as to the Executive Director (CEO). A couple of the participants have apparently described it as a ‘revelation’. This program is a critical part of our L&D strategy, our strategy to expand our leadership capability and our strategy to reduce the number of significant IR issues in the organisation. It looks like it’s working! We have retained a coach to work from our staff to help ensure that the skills you are imparting are translated into changed behaviour back in the business. The CEO has not only approved this but has been a major driver of it, and he would not have been had the feedback not been so positive. Thank you again for your hard work on our behalf. You have really delivered on these modules.”

St John of God Social Outreach

Theresa Smith

AUSTRALIAN FOUNDATION FOR DISABILITY (AFFORD)

“We were very satisfied with the quality of service we received from WPCR. Catherine in particular really engaged with our business and built trust with senior managers to support us during a critical assignment."

St John of God Social Outreach

      Harriet Mihalopoulos,   General Manager, Human                 Resources & Industrial                             Relations

 HUTCHISON PORTS AUSTRALIA 


“I have really enjoyed and feel I have gained a lot through participating; so thank you for running such an excellent program. I feel that some significant inroads have been made into the connections and ongoing peer relations amongst the managers present which is a great outcome.”

St John of God Social Outreach

           Deborah Kottek,                Director of Mission

ST. JOHN OF GOD FRANKSTON REHABILITATION HOSPITAL

"On behalf of RAPP Australia Pty Ltd, we just wanted to say thank you very much for a professional presentation/seminar. Everyone has been very positive with the seminar and how you presented it, and they all would be more than happy for you to come back for future seminars.”

St John of God Social Outreach

      Roger Buckle,               Managing Director

RAPP AUSTRALIA PTY LTD

“Thank you for the “in the moment” seminar. It has helped me understand with clarity exactly what I need to do and when (i.e. now).”

St John of God Social Outreach

      Penelope Campbell,    B.Bus, MAHRI

Penelope Campbell, B.Bus, MAHRI

“Thank you for an excellent training session with the executive team – feedback received has been excellent. The content and forum were highly appropriate and was very much appreciated by my fellow colleagues.”

St John of God Social Outreach

     Muriel Marczynski,  Director, People; Culture and Information

BUILDING COMMISSION

“Your presentation was incredibly well received and you were one of the three most highly rated speaker at the congress. The audience were delighted to have the opportunity to share their thoughts and concerns around your topic and found the content of your presentation extremely interesting.”

St John of God Social Outreach

     Aaron Gay,            Conference Director

INTREPID MINDS

"LSI Profiling and training to the AAMT Board was delivered professionally with implementable outcomes."  

AAMT

              Tricia Hughes,                    CEO

AUSTRALIAN ASSOCIATION OF MASSAGE THERAPISTS

"I was extremely satisfied with the quality of WPCR's service. The outcomes exceeded my expectations: the coaching program was responsive, flexible and tailored to need, and their staff are approachable." 

              Coaching participant, 2016